Frequently asked questions and answers

We recommend that you have your boiler serviced each year. This will ensure that it is working at maximum performance and safety. Landlords are required by law to have a gas safety certificate, updated annually.

This usually means that your central heating system is incorrectly balanced. This results in the hot water not flowing evenly to each radiator.

This usually means you have a sludge build up in the bottom of the radiator. This can be resolved by Mr Gas Man power flushing your system. Before taking any action we recommend that one of our Gas Safe Engineers identifies the cause as it could also be a water leak.

A thermostatic radiator valve allows you to control the temperature in individual rooms around your home. It can also help you reduce your fuel bills by automatically adjusting the radiator temperature once your room has reached its desired level.

Older combination boilers often have a lower flow rate than newer models. This can be made worse by a build up of scale in the boiler over time.

The installation of a new system does involve new pipe work fitted and heating controls being installed. We aim to ensure that disruption in your home is kept to a minimum, we will keep you updated on our progress at all times and clean up after ourselves.

The high efficiency condensing combi or combination boiler is an ingenious space-saving idea, and an increasingly popular choice in UK homes. In fact, combis now account for well over half of all the new domestic boilers installed in Britain every year.

The major difference between a combi and any other type of boiler is that a combi eliminates the need to store hot water – so no hot water cylinder in the airing cupboard. It is both a high-efficiency water heater and central heating boiler, combined (hence the name) within one compact unit which usually sits in the kitchen or utility room, or sometimes in the airing cupboard. The space savings result from the fact there is no hot water storage cylinder, cold water storage cistern or other familiar components of a regular (conventional) heating system.

The further benefits of this are a significant saving on hot water costs and the fact that hot water is delivered through your taps or shower at a high pressure, so you can enjoy powerful showering without the need for a pump. Another combi benefit is that it can generally save you money on installation time and costs – no tanks in the loft means less pipe work and a shorter installation time.

Older combination boilers often have a lower flow rate than newer models. This can be made worse by a build up of scale in the boiler over time.

  1. In 2007 the government brought in the home buyers pack to put all the responsibility on the seller of the house to provide certificates – ensuring gas and electric services all comply with current regulations and standards.
  2. All boiler manufacturers will not provide warranty if the home owner does not have their letter of compliance from Gas Safe.
  3. The installation may also be unsafe.